Payments, Shipping, Returns and Refunds


You can make payment using the following methods:


Payment with PayPal necessarily presupposes the shipment of the goods to the address specified in the buyer's payment receipt. It will not be possible in any way to ship to another address. Always indicate a valid telephone number.


The credit cards accepted are all the most common cards including rechargeable or prepaid ones such as Postepay. We would like to point out that for this type of payment you will still have to be redirected to the Paypal site and choose the "Pay with a card" option.

CASH ONLY CASH ON DELIVERY (valid only for the Italian shop)

The amount for cash on delivery consists of an increase in the total bill of approximately €3


The coordinates for payment by bank transfer are as follows:



IBAN: IT44 K030 6921 7041 0000 0006 275


Customs charges, where applicable, are NEVER included in the order total and are the responsibility of the buyer. In case of failure to collect the package, you are NOT entitled to any refund.


Using the Afterpay method where it is available, it is possible to split the purchase into 3 installments. The service is managed directly by SCALAPAY SRL



ABZAN ships all over the world with SDA - POSTE ITALIANE couriers and others depending on the destination country. Customs charges, where applicable, are NEVER included in the order total and are the responsibility of the buyer. In case of failure to collect the package, you are NOT entitled to any refund. Shipments will be made the working day following payment. At the same time as the goods depart, we will send a "SHIPPING CONFIRMATION" email with the tracking code which will allow you to check the status of the shipment.

The cost per order is €7 for all of Italy with the exception of Livigno, Campione d'Italia, Post Office Boxes and Fermo Posta.

ABZAN guarantees delivery within 1/2 working days for orders placed from Monday to Friday before 12:00.


ABZAN subjects its products to careful quality controls to guarantee a safe and pleasant purchasing experience. If you still want to return the purchased goods, you have up to 14 days from the delivery date to make the return.

If the goods received have a manufacturing defect or do not correspond to the order placed, in the event of an error attributable to Abzan, we will collect the package at our expense.
If, however, the reason for the return was a size change, or you simply don't like the item or no longer need it, the shipping of the package is at the buyer's expense.

How to request a return:
Send an email to
Always write the order number, the code of the item to be returned and the reason for the return.
Before sending the package to be returned, always wait for a confirmation email!
We will send you the details and shipping address.

In the case of an exchange of goods, for reasons not attributable to the seller, the shipping of the new item is the responsibility of the buyer. Abzan will wait to receive the amount corresponding to the shipping cost before proceeding with processing the new order.

How to prepare the package:
Use the same packaging with which you received the goods, taking care to cover the shipping slip. Each product must be provided with all labels originally equipped, including the box, and must not be damaged or altered in any way. ABZAN reserves the right not to proceed with the refund if the conditions listed above are not respected. Once the necessary checks have been carried out, the order will be refunded in full. Shipments will only be refunded in the case of a defect.

Terms and conditions


The information and services on the site are provided "as is" and "as available", the company does not offer any guarantee that they correspond to the purpose desired by the user and that they lead to the achievement of the results expected or hoped for by the same. -ONE STORE SRL UNIPERSONALE declines any responsibility in relation to any damage resulting from the contents and/operation of web pages linked within its site. In any case, the company undertakes to evaluate the removal of harmful links reported by the user. Within the limits set by the art. 1229 cc, users undertake to guarantee and indemnify T-ONE STORE SRL UNIPERSONALE, as well as the subjects controlled by it and connected to it, its representatives, employees, collaborators, from any compensation obligation, including legal expenses, which may arise at their expense in relation to the use of the site. T-ONE STORE SRL UNIPERSONALE declines all responsibility for any direct or indirect damage, claim or loss resulting from the failure or defective functioning of the electronic equipment used in relation to the site, including Internet Service Providers and any other connection managed and created by third parties. The company cannot equally be held in breach of its contractual obligations or liable for damages caused if the malfunctioning of the site or service depends on causes of force majeure that cannot be managed and foreseen by the company, for example: unavailability of telephone connections or access to the Internet, sabotage actions carried out by third parties, etc. Any violation of the general conditions of use of the site and/or any other behavior attributable to the user and aimed at causing damage to the site itself or to the image of the company will result in the deletion of the user's data and the impossibility of further accessing the site. site and the services contained therein. It preserves all rights of the company to proceed in accordance with the law for any damages suffered.



Users who intend to use the services on the site must register. The user who registers guarantees that he/she has read the privacy information and that the personal data released is truthful, correct and updated, assuming all responsibility for the information provided. If there are any changes in this regard, the user undertakes to inform the company of the updates as soon as possible. The user is solely responsible for the custody and use of the password issued at the time of registration. The user will be liable for any illicit or incorrect use of the site through the use of the identifying password even if not intended by him or attributable to third parties.


The contract stipulated between T-ONE STORE SRL UNIPERSONALE and the Customer must be considered concluded with the acceptance, even if only partial, of the order by T-ONE STORE SRL UNIPERSONALE. This acceptance is considered tacit, unless otherwise communicated, in any manner, to the Customer. By placing an order in the various ways provided, the Customer declares to have read all the information provided to him during the purchase procedure, and to be aware of and to fully accept all the conditions published on this site, regarding sales, delivery, payment, guarantee and any other information brought to the attention of the user on the site itself, which the user expressly declares to have read and understood before making the purchase as applicable and binding in the relationships between the parties. If the Customer is a consumer (i.e. a natural person who purchases the goods for purposes not related to his professional activity), once the online purchase procedure has been completed, he will print or save an electronic copy and in any case keep these conditions general sales rules, in compliance with the provisions of the art. 53 Consumer Code. Placing an order does not create an expectation on the part of the user that the order will be accepted by T-ONE STORE SRL UNIPERSONALE. Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or non-contractual liability for direct or indirect damage to people and/or things, caused by non-acceptance, even partial, of an order.


The Customer can only purchase the products present in the electronic catalog of T-ONE STORE SRL UNIPERSONALE at the time of placing the order and viewable online at the address (URL), as described in the relevant information sheets. It is understood that the image accompanying the descriptive sheet of a product may not be perfectly representative of its characteristics but may differ in colour, dimensions, products and accessories present in the figure. All purchase support information (Glossary, Purchasing Guide, etc...) is to be understood as simple generic information material, not referable to the real characteristics of a single product. The Company will not be able to process any orders received in the event that material errors occur in the entry of product data (by way of example and not limited to, the entry of partial or clearly erroneous data such as prices that are excessively lower than those normally practiced on the market), as long as they are recognizable (pursuant to art. 1431 cc) and not attributable to the activity of T-ONE STORE SRL UNIPERSONALE (for example generated by technical faults or line failures) undertaking to provide the Consumer, in in the shortest possible time, the correct information. Correct receipt of the order is confirmed by T-ONE STORE SRL UNIPERSONALE by means of a response via e-mail, sent to the e-mail address communicated by the Customer. This confirmation message will contain the Date and Time of execution of the order and a 'Customer Order Number', to be used in any further communication with T-ONE STORE SRL UNIPERSONALE. The message presents all the data entered by the Customer who undertakes to verify its correctness and promptly communicate any corrections, according to the methods described above. T-ONE STORE SRL UNIPERSONALE accepts orders for products within the limits of the quantities existing in stock. Therefore, acceptance of the purchase proposal is subject to the availability of the products in stock. In any case, the Company undertakes to promptly notify the Customer of any unforeseeable stock shortages due to excess demand or other causes, allowing the customer to credit any amount already paid on another order, or to receive it back. The procedure for checking warehouse availability, also involving third parties (e.g. suppliers, transporters, etc.) may lead to an extension of times from a minimum of 1 day to a maximum of 15 days, during which the Company will offer maximum update availability to the Customer. During this time, the customer can renounce the order placed at any time by providing the data necessary to return the amount paid. In the event of non-acceptance of the order, T-ONE STORE SRL UNIPERSONALE guarantees timely communication to the Customer.



Registered office: Viale dei Parioli, 44, 00197 Rome, Italy

Operational Headquarters: Via Feliciano Fedeli, 12, 06034 Foligno (Perugia) - ITAL

Tel: +39 335 597 3689



VAT number (VAT): 03466940545


Thanks and happy browsing

Team Abzan